Privacy Policy
Effective Date: May 2, 2026 | Last Updated: May 2, 2026
AutoMazen AI ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
1. Who We Are
AutoMazen AI is a digital marketing and AI automation agency based in London, United Kingdom. Our website address is: https://www.automazen.ai/
Contact Information:
Email: hello@automazen.ai
Address: London, United Kingdom
2. Information We Collect
2.1 Information You Provide Directly
When you contact us, book a strategy call, or use our services, we may collect:
- Name and contact details (email address, phone number)
- Business information (company name, website URL)
- Service requirements (project brief, business description)
- Payment information (handled securely by our payment processors)
2.2 Information Collected Automatically
When you visit our website, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, referral sources)
- Cookies and similar technologies (see Section 7)
2.3 Information from Third Parties
We may receive information from:
- Analytics providers (Google Analytics)
- Advertising platforms (if applicable)
- Social media platforms (if you interact with our content)
3. How We Use Your Information
We use your personal information to:
- Provide our services — Deliver marketing, development, and AI automation services
- Communicate with you — Respond to enquiries, send updates, schedule calls
- Improve our website — Analyse usage patterns and optimise user experience
- Marketing — Send newsletters and promotional content (with your consent)
- Legal compliance — Meet regulatory requirements and resolve disputes
4. Legal Basis for Processing (GDPR)
Under UK and EU data protection law, we process your data on the following legal bases:
- Consent — You have given clear permission (e.g., newsletter sign-up)
- Contract — Processing is necessary to deliver services you've requested
- Legitimate interests — Website analytics, fraud prevention, business improvement
- Legal obligation — Compliance with tax, accounting, or regulatory requirements
5. How We Share Your Information
We do not sell your personal information. We may share data with:
- Service providers — Hosting, analytics, payment processing, email delivery
- AI tools — We use AI platforms (OpenAI, Google Cloud, etc.) to process content. Data is anonymised where possible.
- Legal authorities — If required by law or to protect our rights
All third parties are contractually bound to protect your data and use it only for specified purposes.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide the services you've requested
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Typically, we retain client data for 6 years after the end of a business relationship (UK tax and accounting requirements).
7. Cookies
7.1 What Are Cookies?
Cookies are small text files placed on your device to help websites function and improve user experience.
7.2 Cookies We Use
| Type | Purpose | Example |
|---|---|---|
| Essential | Required for website functionality | Security, session management |
| Analytics | Understand how visitors use our site | Google Analytics (_ga, _gid) |
| Marketing | Measure advertising effectiveness | (If applicable) |
7.3 Managing Cookies
You can control cookies through your browser settings. Note that disabling essential cookies may affect website functionality.
8. Your Data Rights
Under UK and EU data protection law, you have the following rights:
- Right to access — Request a copy of your personal data
- Right to rectification — Correct inaccurate or incomplete data
- Right to erasure — Request deletion of your data ("right to be forgotten")
- Right to restrict processing — Limit how we use your data
- Right to data portability — Receive your data in a structured format
- Right to object — Object to certain types of processing
- Right to withdraw consent — Opt out of marketing communications anytime
To exercise these rights, email us at: hello@automazen.ai
We will respond within 30 days of receiving your request.
9. Data Security
We take appropriate technical and organisational measures to protect your data:
- Encryption — SSL/TLS encryption for all website traffic (HTTPS)
- Access controls — Limited staff access to personal data
- Secure hosting — Website hosted on secure, reputable platforms
- Regular reviews — Security practices reviewed and updated periodically
However, no internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
10. International Data Transfers
We are based in the United Kingdom. Some of our service providers may process data outside the UK/EU. When this happens, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses approved by the UK/EU).
11. Children's Privacy
Our website and services are not directed at children under 16. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
13. Contact Us
For questions about this Privacy Policy or your data rights:
- Email: hello@automazen.ai
- Phone: +44 7970 450057
- Address: London, United Kingdom
If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO) — the UK data protection authority. Visit: https://ico.org.uk/
© 2026 AutoMazen AI. All rights reserved.