SMS Marketing

High-Conversion Text Message Campaigns

SMS marketing is the most direct channel to your customers — 98% open rates within 3 minutes. We build automated SMS campaigns that recover abandoned carts, announce flash sales, and keep customers informed. Perfect for e-commerce businesses wanting immediate engagement without fighting social media algorithms.

What You Get

Abandoned cart SMS recovery — Recover 15-20% of abandoned carts with personalised text messages
Flash sale alerts — Instant notifications that drive immediate traffic and sales
Order and shipping updates — Proactive customer service that reduces support tickets
Restock notifications — Alert customers when out-of-stock items are available again
Birthday and loyalty offers — Personalised messages that build customer relationships
Win-back campaigns — Re-engage lapsed customers with exclusive SMS-only offers
GDPR-compliant setup — Full consent management, opt-out handling, and data protection

Real Example: Furniture E-Commerce Business

Challenge

High cart abandonment rate (72%). Email recovery worked but was slow. Needed a faster, more direct channel to recover lost sales.

Solution

Implemented SMS abandoned cart recovery: 30-minute delay, personalised message with product image link, and 10% discount code. Added restock alerts for popular items.

Results

  • ✓18% abandoned cart recovery rate via SMS
  • ✓£12K additional monthly revenue from SMS alone
  • ✓98% open rate (vs 22% for email)
  • ✓Average click-through rate: 35%
  • ✓Cost per recovery: £1.20

Why AutoMazen

98% open rates — The highest engagement channel available

Immediate delivery — Messages arrive in seconds, not hours

GDPR compliant — Full consent management and opt-out handling

Integration experts — We connect SMS with Shopify, Klaviyo, and your CRM

Revenue-focused — Every campaign is measured by sales generated

Pricing

From £500/month

£500/month for basic SMS package (1,000 messages, abandoned cart, order updates). £1,000/month for advanced (5,000 messages, all campaign types, A/B testing). Message costs included.

SMS typically generates £5-10 in revenue for every £1 spent. Most clients see positive ROI within the first month.

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FAQ

How effective is SMS marketing?

SMS has a 98% open rate (vs 20% for email) and 35% average click-through rate. It's the highest-ROI channel for time-sensitive messages like abandoned cart recovery and flash sales.

Is SMS marketing compliant with GDPR?

Yes. We ensure full GDPR compliance: explicit opt-in, clear unsubscribe options, and data processing agreements. We only message customers who have consented.

What types of SMS campaigns do you run?

Abandoned cart recovery, flash sale alerts, order/shipping updates, restock notifications, birthday offers, and win-back campaigns.

Do customers find SMS annoying?

Not when done right. We limit frequency (max 2-3 messages per week), send at appropriate times, and always provide value. Unsubscribe rates are typically under 2%.

Can we use our existing phone number?

Yes, or we can provision a new dedicated number. We also support short codes for high-volume campaigns.

How do you measure SMS ROI?

We track: messages sent, delivery rate, click-through rate, conversion rate, and revenue attributed to SMS campaigns. Monthly dashboards show exact ROI.

Related Services

Email MarketingE-Commerce DevelopmentOngoing Support

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